Author Archives: dp_david

Getting Reboot Right

If you are using iBoot or one of our other power management products to power cycle your PC or Server, you want to make sure the computer turns back on when power is switched. There are settings in the computer that dictate how the computer will respond when power is first connected to the computer. Those same settings control what the computer will do when iBoot switches power off, then back on again, as for a reboot.

Many computers default in remaining off when the A/C power is restored, and will not turn on automatically when iBoot power cycles. The good news is that this can be easily rectified.

The fundamental controls of the computer are set in the BIOS (Basic Input/Output System). The BIOS can be accessed each time the computer is turned on. Watch carefully for a message from the manufacturer as the machine powers up.  Typically it could be:

  • Press F1 to enter setup’
  • ‘BIOS settings: Esc’
  • ‘Setup = Del’
  • ‘System configuration: F2’

You may need a few attempts to find the message and be ready to hit the right key in time. Each manufacturer does things a little differently, but the basics are the same. The BIOS is a powerful place, so take a moment to learn how to navigate and alter the settings. Fortunately anything you might do accidentally can be undone, just make sure not to Save any new settings until you are sure.

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Typical Power Management Setting

Once you enter the BIOS, look for a section typically called Advanced Power Management, Power Management Setup or something similar.  The feature of Power Management that you want is called A/C Recovery,  A/C Power Recovery, or something like that.  The choices for this setting will typically be ON, OFF and LAST.  To make the iBoot work every time, select ON.  Save you settings and reboot.

You can test this by unplugging the running computer from the wall and plugging it back in again.  If the PC powers up, then you setting are correct, and iBoot will work the same way.

 

[avatar user=”DP_Sam” size=”thumbnail” align=”left” /] Sam Savoye
Dataprobe Technical Support

 

Standard Warranty Extended to 3 Years

We’ve been reviewing our repair and service history and realized that our products (and customers!) deserve a better warranty. We have upgraded all our standard products to a 3 year warranty!

Here’s what you can expect from Dataprobe, effective April 1, 2014:

  • 1-30 days – Advanced Replacement with New Unit
  • 31-90 days – Replacement with New Unit (requires prior return)
  • 91 days-3 years – Repair or replacement with Factory Refurbished Unit.

 

iBoot Cloud Service Available

iBoot Cloud Service

Dataprobe’s iBoot Cloud Service (iBCS) allows you to access all your iBoot’s from one convenient portal.  Now you don’t need to be concerned with Dynamic DNS, Port Forwarding, or multiple login credentials.  Just point your browser to iBoot.co and you can see every iBoot in your network and control the power from anywhere at any time.

The system is now available to all iBoot-G2 users.  New firmware is required to access the cloud service.  You can get it at the iBoot-G2 Support Page.    There is also an iBoot Cloud Service Setup Guide that can aide in getting your iBoot onto the Cloud Service.

We also produced a short intro video about the iBoot Cloud Service:

Easy Tools for SNMP Control

Many customers use SNMP managers such as Solarwinds or HPOpenview to manage their Dataprobe devices.  Now customers without these sophisticated managers can make use of the SNMP capabilities of Dataprobe products to do basic control.  A simple program, developed by SNMPSoft Company makes it easy to write simple batch files to call all the parameters to

  • Control the Relays in and IPIO Device
  • Switch Power in iBootBar
  • Control Redundancy Switches for the RSS and T-APS Series

The command line structure is rather complex, so the wonderkids in Dataprobe Tech Support have made it easy, by creating sample batch files, complete with extensive comments.

SNMP Control Program Batch File.

SNMP Command Line Help Screen

These files, complete with the program, sample batch files and a fully commented batch file example can be found on the support page for these products

 

Quarterly Themes as Zest and Focus to Dataprobe

Every quarter, we set a theme to keep everybody focused and excited about learning some new thing or making improvements for the company.  We try to set themes that everyone in the company can participate in and it helps us unit around a core objective.  Each theme culminates in a theme related celebration that reinforces the joy we share in learning and working together.

When we established our Core Values we set a theme around educating all our team about them and how the are used to make decisions and set goals.  We made it fun by building a game around recognizing the expression of these values in each others’ everyday actions.  Each team member got points for telling a core value story about a coworker.

We wanted to teach everyone how referrals are crucial to our sales growth and how everybody, no matter who they are, can find opportunities in their daily interactions.  Again, making a game out of it allowed our most successful referral seekers to be recognized.

When we established a dedicated Customer Feedback system, we got each department to survey our customers and analyze the results to achieve one meaningful change to our products or processes.

Melissa and James enjoy ice cream anytime of the year.

Our most recent theme centered around social media.  Each department contributed blog postings, Facebook and Twitter feeds to jumpstart our outreach in this medium.  We did not let the winter cold stop us from celebrating with an ‘Ice Cream Social’.

Core Values Alive

If you have visited our website, I hope you had a chance to review our Core Values.  They are a reflection of who we are and what we strive for.  They help us make decisions and achieve our goals.

How did Our Core Values come to be?

We used an exercise to reveal and help clarify our core values.  We started with a question: If we were to send representatives to an Alien Planet from Dataprobe, which employees would we want to represent us.  Then the question was why.  What are the attributes of those employees that are a representation of our best selves.  From these, we distilled, compared and crystallized to reach our final Core Values

Telling Core Value Stories

We Share our Core Value Stories daily.  Its a celebration of the values are alive in each and every one of us.

We Share our Core Value Stories daily. Its a celebration of the values are alive in each and every one of us.

These values were always present in our employees, it was the acknowledgement of them that became infectious, and spread though the company as Stories.  The telling of Core Value Stories; sharing how another employee honors our Core Values, is a daily occurrence in our meetings and huddles. It has created a culture at Dataprobe, that both celebrates and reinforces who we are and what we do.

Core Values Alive has created Pride of ourselves, in what we do, and the products we produce.

Dataprobe Core Values

We value integrity:

  • Honest with Self and Others
  • Take Responsibility for Our Words / Actions / Choices
  • Commit to Meeting our Goals

We value respect:

  • Listen Actively and Communicate Constructively
  • Value Opinions and Viewpoints of Others

We value teamwork:

  • Share Willingly and Openly; Knowledge, Information and Experience
  • Put Company Goals before Individual Tasks and Assignments

We value courage:

  • Speak and Act without Fear
  • Question the Status Quo
  • Take Initiative to Discover Opportunities and Solve Problems

We value improvement:

  • Never Stop Learning
  • Leave it better than you found it
  • Be Resourceful, Agile, and Flexible in Meeting Challenges

 

[avatar user=”dp_James” size=”thumbnail” align=”left”] James Kalymnios,

VP Manufacturing
Dataprobe Inc.